Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. Every day we deliver to hundreds of customers around the world and make sure we offer you the highest level of responsiveness at all times.

The delivery period of the order is divided into two parts:

Processing time: order verification, assembly, quality control and packaging. All orders are sent to the manufacturer for shipment within 48 hours of order placement. The manufacturer then processes the orders, which takes up to 5 business days.
Delivery Time: This refers to the time it takes for the items to be delivered from our warehouse to your door after the manufacturer has processed the order. Once processed and leaving the warehouse, it usually takes between 10-20 business days for items to arrive after the ship date. We apologize that shipping delays may occur if the package sent requires customs clearance/inspection or due to shipping delays by the carrier.

The approximate shipping time accords to each country:

United Kingdom, United States, Canada, and Australia: You can expect your package to arrive in 7-15 working days.

Others: 10-20 working days.

*Please note that these are estimated delivery times only, therefore picky days is not guaranteeing delivery dates.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

All orders can be tracked by entering the tracking code included in the shipping confirmation email on the following websites;

https://www.17track.net/de